We take new people very day that we are open, and there is no limit, per se. We ask a minimum number of questions initially. Everyone must behave safely and stick with our schedule. Trust is a huge thing for us, so we expect people to be able to tell their truth when ready.

We don't use formal case management. This gets rid of the line and the need to track down one specific person. We know your time is valuable. Our team can work with people upon each arrival without appointments to try to advance your goal. You don't need to work with the same person each time.

We want for you more stability, more sobriety, reconnection with God, and finding a faith home, but you choose your goals--not us! Most people seek clothing, food, and supplies initially. Then they prioritize a goal or two, like an ID or a job. We don't do it for you, but we can fill in missing know-how to empower and encourage you. Often you may have a challenge or two you're dealing with, and one or more of our support groups led by our trained and seasoned team will likely help. One step leads to another, and before you know it you're saving money, moving into housing, getting transportation and doing great! We are faith-based, all are welcome, and nobody has to change or become anything religious. Bible study, group prayer time, and individual prayer requests are available, but always a choice.

We don't charge clients. Our work is supported by community volunteers and donors. Many clients donate eventually, too! We're fully private and not government supported. Many of our resources are donated (which gives us a big variety). We view them as shared resource, so you should be prepared to take only as much as you can use immediately. Some items are limited like backpacks, sleeping bags, shoes. Some items can only be obtained by earning "points" in our SYMinU learning system. Come to a Computer Lab group to get started.

We learn from our clients. Getting jobs isn't normally a challenge but keeping them turns out to be the challenge. SYMinU is our solution to making sure you have the chance to learn soft skills and workpalce expectations. There are hundreds of courses to take. Each earns you points accoridng to how long they typically take. An hours of points gets you $10 of merchandise from our SYMinU store. These are items we don't have enough of to offer for free or are ways to get extra of limited items. Popular items include phone chargers, phone cords, pre-paid phones, headphones, and more. Items cost what they really cost in the real world, except you pay with SYMinU points.

You can get a launry pass from us good for one load of laundry at the laundromat across the street from us. There is a limit of one load per week. We also do lots of laundry left behind by clients (after a shower or just lightning their load of dirty clothes), but we cannot be certain you get your own clothing back. Clean and usable clothing goes back into our Sunshine Store.