For Our Donors
Our annual report is full of stories and photos as well as impact and strategy!
We are very diverse in who we serve.
We have more than 200 donors who receive communication after the close of each quarter with impact stories and data, financial data and analysis, and a front-row seat to what's coming next.
Receipts are emailed as soon as practical after we receive your funds. Annual statements suitable for IRS donation receipts are emailed or mailed out in late January each year.
Manage your communication choices and your contact information using our online portal.
Let us know what you'd like to see here by leaving a message with our digital assistant at 512 599 9946 anytime!
The most important thing we can invest in is time for our trained staff to spend with clients. We are open an average of 6 hours a day with at least two staff members on duty at all times. Clients usually spend half the day with us, getting 3 hours of guidance per visit. We deliver 60 hours of counseling a day, as we have about 20 clients on average. We use a cost-effective combination of group counseling and one-on-one guidance in both private and social settings.
Clients must first regain stability and sobriety. Then they can work on social/emotional well-being. We've broken this down into about 40 observable life changes, from "simple" things--getting transportation (a bike, for example), getting ID, getting a job, getting medical attention-- to more complex things like sobriety, housing, getting professional counseling, and joining churches. Each is a life change and a step to stability, sobriety, reconnection with God, and finding a faith home. Clients report goals organically as part of our relationship. Someone brand new may have just achieved a goal, but those who engage with us completely are much more likely to be achieving life change. This real-time statistic keeps up with it:
Our clients deserve stability, so we operate with a cushion to make sure we can say "Yes!" to expansion opportunities or weather minor storms. You can see the cushion as the difference between the 12-month green income line and the 12-month red expense line. Our cash flow per month is shown in the bars. You can see the impact of our fundraisers and end-of-year, but many months our cash flow goes negative (below the zero line). The cushion allows us to operate smoothly in those months. The accumulated cushion from year to year is what we used to respond to the opportunity to open the Drop-in Center in 2016 and to expand to San Marcos in 2019.